The location at Building 1165, Griffin Rd Road, Lakeland City is a bit of a mixed bag. It has its strengths and weaknesses. The overall experience is decent, with a score of 3.0 out of 5. However, there are some areas that need improvement.The business has a wide range of offerings, including repair services and oil change, which is convenient for customers. They also have a variety of payment options, including NFC mobile payments, debit cards, and credit cards.Unfortunately, the quality of service has been a concern for some customers. Some have reported difficulty in getting appointments or having their calls answered, which can be frustrating. There have also been instances where customers have been misinformed or misled about the services offered.On the other hand, some customers have had excellent experiences with the staff, particularly in the sales department. They have reported being helpful and friendly, which has made the buying process smoother.The business has a limited ability to innovate, with a score of. However, this may be due to the fact that it is a relatively small operation.The pricing of the services is a strong point, with a score of. However, this may be due to the fact that the business is still trying to establish itself in the market.The biggest issue that customers have reported is the lack of clear communication and the difficulty in getting appointments or having their calls answered. This has led to a negative experience for some customers. Overall, the business has potential, but it needs to work on improving its customer service and communication.