The business location seems to be a mixed bag. The overall rating is 4.2 out of 5, which suggests a generally positive experience for customers. However, there are some areas for improvement. The quality of the plants and products is a bit of a letdown, with some customers complaining about overpriced perennials and poor customer service. On the other hand, the pricing is considered reasonable, and the staff is often knowledgeable and helpful. The nursery seems to be open to innovation, with customers raving about their selection of shade plants and helpful staff. Despite some issues, many customers return to this nursery for their plant needs, which suggests a loyal customer base. However, some customers have had frustrating experiences with the staff's lack of knowledge and poor customer service, which can be a major turnoff. To improve, the business could focus on providing better customer service and ensuring that their staff is knowledgeable about their products. This would help to improve the overall quality of the business and attract more customers.Overall, this business location seems to be a great place to find a wide variety of plants, but may not be the best choice for customers looking for expert advice or personalized service. With some improvements, this business could become a top choice for customers in the area. It's worth noting that there are some inconsistent experiences reported by customers. While some customers have had positive experiences with the staff's knowledge and helpfulness, others have had negative experiences with poor customer service and a lack of knowledge. This inconsistency may be due to a variety of factors, including the staff's training and management. To address this, the business could consider implementing training programs for their staff and ensuring that customers are consistently treated with respect and professionalism. The selection of plants is one of the strongest aspects of this business, with customers raving about the variety and quality of the plants. The nursery's greenhouse and garden center are also well-regarded by customers, who appreciate the beautiful plants and helpful staff. However, some customers have complained about the lack of signage and difficulty navigating the nursery, which can make it challenging for customers to find what they're looking for. To improve, the business could consider implementing clearer signage and making their inventory more easily accessible to customers.