This business location has a mixed reputation. While some customers have had positive experiences, others have reported issues with quality, pricing, and innovativeness. The overall rating of 2.5 out of 5 suggests that the business has room for improvement.Quality is a major concern, with many customers reporting subpar services and cleanliness issues. The average rating for quality is 2.3 out of 5, which indicates that the business is falling short in this area.Pricing is also a point of contention, with some customers feeling that the prices are not competitive. However, others have reported good deals and fair prices, which suggests that the business is working to address this issue.Innovativeness is a strength for this business, with many customers praising the staff's willingness to go above and beyond to meet their needs. However, this is not enough to compensate for the quality and pricing issues.Some common issues that customers have reported include:* Long wait times, with some customers waiting for over an hour to rent a car* Cars not being available despite confirmed reservations* Staff being unfriendly or unhelpful* Cleanliness issues, including dirty cars and bathrooms* Overcharging or unexpected feesTo improve, the business could focus on addressing these issues and prioritizing quality and customer service. This might involve retraining staff, investing in better facilities and equipment, and streamlining the rental process to reduce wait times. By doing so, the business could improve its overall rating and become a more attractive option for customers.