The business location of Al's TV Antenna & Satellite is highly rated by customers. Overall, it deserves a 4.7 score out of 5. The quality of service provided by the staff, particularly the technicians like Chris, Eric, Alex, Chuck, and Andy, is exceptional, earning a 4.6 score. They are knowledgeable, patient, and helpful in resolving customers' issues, whether it's with satellite TV, internet, or antennas. The pricing of the services and products offered by Al's TV is also competitive and fair, earning a 4.8 score. The business is also innovative in its approach to providing services, such as offering a free Hopper upgrade and providing solutions for rural internet and cell reception issues. However, there is some room for improvement in this area, which prevents it from receiving a perfect score. Despite this, Al's TV Antenna & Satellite is a trustworthy and reliable business that customers can count on for all their satellite TV, internet, and antenna needs. However, the biggest issue noticed is with wheelchair accessibility at the location. While the parking lot is wheelchair accessible, the entrance is not clearly wheelchair accessible, making it difficult for customers with disabilities to access the business. This is an area where Al's TV Antenna & Satellite can improve to make its services more inclusive and welcoming to all customers. Overall, Al's TV Antenna & Satellite is a great business that provides excellent service and products, but it needs to address the issue of wheelchair accessibility to make it truly accessible to all customers.