Tampa
AIT Worldwide Logistics
6.47
6.47
Overview
AIT delivers customized supply chain solutions via air, sea and ground, including customs clearance and other special services for industries with unique shipping requirements.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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This location appears to be a part of a larger logistics and transportation company, AIT Worldwide Logistics, which offers a range of services including customs clearance and special services for industries with unique shipping requirements. Unfortunately, the overall experience of customers who have used this location has been very disappointing.Many customers have reported issues with delivery times, with some even waiting weeks or months for their items to arrive. In some cases, deliveries have not been made at all, and customers have had to deal with unhelpful customer service representatives who seem to be unaware of the issues.There are some issues with the professionalism of the staff, with one customer reporting that they were left waiting for hours for a delivery that never arrived. Another customer reported that the company was dishonest about the status of their delivery, claiming that they had refused the item when in fact they had never been contacted.On the positive side, one customer reported a good experience with a delivery team that was professional and communicative. However, this is the exception rather than the rule, and the majority of customers have had negative experiences.It's worth noting that the location's working hours are limited, with no service available on Thursdays and Saturdays, which may make it difficult for customers to access the services they need.Overall, it seems that this location is in need of significant improvement in terms of quality of service and professionalism. Until these issues are addressed, customers may want to consider using alternative transportation and logistics providers.
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Categories
Automotive & Boat Service
Transportation service
Logistics service
Transportation
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