Tampa
Air Surface Express
6.10
6.10
Features
Identifies as Asian-owned
Identifies as Asian-owned
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Quality
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This location appears to be a storage service and shipping company that has had numerous issues with customer service and delivery. Many customers have reported difficulties in getting in touch with the company, with some being put on hold for over an hour. The company has also been accused of not delivering packages as promised, with some customers waiting for days or even weeks to receive their shipments. On the other hand, some customers have had positive experiences with the company, particularly with its pricing. However, the lack of reliability and poor customer service seems to be a major issue for this location.Several customers have reported that the company does not answer its phone or return calls, and some have even had to wait in vain for hours on end to speak with someone. This lack of communication has led to frustration and disappointment among customers, who have expressed their dissatisfaction with the company's services.Despite some customers having good experiences with the company, particularly with its pricing, the overall quality of service seems to be lacking. Many customers have reported issues with delayed or missing shipments, which has led to a loss of trust in the company.One of the few positive reviews mentions a customer service representative named Sharon, who went above and beyond to resolve an issue with a delayed shipment. However, this seems to be an exception rather than the rule, as many other customers have reported poor customer service and a lack of responsiveness from the company.The company's innovativeness seems to be lacking, as it has not appeared to adapt to customer feedback or implement changes to improve its services. Despite numerous complaints, the company has continued to operate with the same issues, leading to a lack of trust and confidence in its abilities.Overall, this location seems to be struggling with customer service and reliability, and may be worth considering for customers who are looking for a more reliable and responsive shipping company.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
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Categories
Home & Daily Service
Shipping Service
Storage Service
Shipping company
Warehouse
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