Big Easy Restoration in Tampa is a reputable company that offers fire damage restoration, water damage restoration, and mold remediation services. The company has a wheelchair-accessible location at Building 400, N Ashley Dr Drive, Suite 1900, making it convenient for customers with mobility issues.The reviews from past customers are overwhelmingly positive, with many praising the company's professionalism, communication, and attention to detail. Some customers have reported that Kevin, the owner, is extremely responsive and knowledgeable, and that his team is respectful and helpful. Many customers have also appreciated the company's commitment to customer service, with some mentioning that they were kept informed throughout the process and that the work was completed on time.The company's services seem to be top-notch, with many customers reporting that their homes are now free of mold and that they feel safe and healthy again. Some customers have also mentioned that the company's prices are reasonable and that they felt like they got a good value for their money.However, there is one issue that some customers have mentioned, which is the need for more detailed communication about the work being done and the costs associated with it. Some customers have reported feeling frustrated when they didn't understand what was happening or when unexpected expenses arose.Overall, Big Easy Restoration in Tampa seems to be a reliable and trustworthy company that can provide excellent mold remediation and water damage restoration services. While there may be some room for improvement in terms of communication, the company's commitment to customer service and its high-quality work make it a great choice for those in need of these services.