This business provides simple, direct cremation services with professionalism, empathy, and kindness. The staff is very helpful, taking the time to explain the process and answer questions. They are highly responsive and accommodating, making the experience as smooth as possible. The prices are reasonable and transparent, with no hidden fees or surprises. The business has a strong commitment to customer care and satisfaction.One potential issue is that some customers may find the process overwhelming or difficult to navigate, particularly during a time of grief. However, the staff at Affinity Cremation is trained to handle such situations with sensitivity and compassion.The business has a wheelchair-accessible parking lot and entrance, making it easily accessible for customers with mobility issues. The staff is also very understanding and accommodating when dealing with difficult or emotional situations.Overall, Affinity Cremation provides excellent service, value, and care to its customers. The staff is highly professional, empathetic, and kind, making the experience as smooth and comforting as possible.