The business location under review is a medical office that specializes in urology. From the feedback provided, it is clear that the staff, including doctors and nurses, are highly professional, knowledgeable, and caring. Many patients appreciate the time taken to explain their conditions and treatment options in detail. The office appears to be well-organized, with staff making an effort to ensure patients are seen on time. The waiting room is described as clean and well-maintained, and the parking area is accessible for wheelchairs. However, there are some drawbacks. Some patients have experienced long waiting times, either in the waiting room or in the patient's room before seeing the doctor. Additionally, a few patients have encountered difficulties in getting through to the office by phone or receiving responses to messages on the patient portal.Overall, this medical office appears to provide quality care to its patients, despite some minor issues with communication and waiting times.