Advanced Pool & Spa has a reputation for being a reliable choice for pool resurfacing needs, with a history of over 35 years in the industry. The company has a wide range of services, including construction & development, construction & modeling, tile contracting, pool service, swimming pool repair, hot tub repair, sports & fitness, and swimming pool contracting. However, there have been some issues with customer service and responsiveness, with some clients reporting difficulty in getting in touch with the company after the job is complete. Some clients have reported being pleased with the quality of work and the professionalism of the staff, but others have had issues with the workmanship and customer service. One client reported that the company's crew started the job but did not return for several days without notifying them, and another client reported that the company's customer service representative was unhelpful and refused to acknowledge the company's mistake. On the other hand, many clients have reported being satisfied with the work done by Advanced Pool & Spa, and some have even left glowing reviews praising the company's efficiency, professionalism, and quality of work. The company seems to be a mixed bag, with some clients having positive experiences and others having negative ones. It is worth noting that the company has a 4.0 rating on third-party ratings, which suggests that the majority of clients are satisfied with the company's services. However, the mixed reviews suggest that the company still has room for improvement in terms of customer service and responsiveness.