The Addition Financial Credit Union is a reliable financial institution with a strong presence in Poinciana City. The credit union offers a wide range of financial services, including mortgage loans, personal loans, and credit cards. The employees at the Poinciana branch are known for their excellent customer service, with many members praising their professionalism, kindness, and patience.One of the notable features of the Addition Financial Credit Union is its commitment to financial education. The credit union offers various products and services designed to help its members achieve their financial goals, such as low-interest rates and financial planning tools. However, some members have expressed disappointment with the credit union's communication and organization, particularly when it comes to resolving issues and providing clear information.The credit union's physical location is easily accessible, with on-site parking and wheelchair-accessible entrance and parking lot. The working hours are Monday to Friday from 9:00 am to 5:00 pm and Saturday from 9:00 am to 1:00 pm. The credit union also has a drive-through service option available.A recent member had a poor experience with the credit union, reporting a frustrating issue with a loan and claiming that the credit union made a mistake and deducted money from their account without warning. However, this incident appears to be an isolated case, and most members have reported positive experiences with the credit union.Overall, the Addition Financial Credit Union is a reputable financial institution with a strong commitment to customer service and financial education. While there may be some areas for improvement, the credit union's excellent reputation and wide range of services make it a reliable choice for individuals and families seeking financial assistance.