Access Answering Service is a reliable option for businesses looking for 24/7 live receptionist services. Their US-based operators are available anytime, ensuring that every call is answered professionally and efficiently. The service is suitable for various types of businesses, from small companies to larger corporate offices.The company's website is easy to navigate, and their contact information, including phone number and address, are readily available. Their on-site parking lot is free and easily accessible, including a wheelchair-accessible entrance and parking space.However, it's worth noting that some customers have reported having a negative experience with the owner's behavior, describing it as rude and defensive. While this hasn't been a universal experience, it's essential to be aware of this potential issue when considering their services.The service offers various features, including mailbox service, emergency dispatching, and messaging via phone, text, email, and fax. They also provide call volume and message reports, making it easy to track and manage incoming calls.Access Answering Service is a family-owned business, which may appeal to customers looking for a more personal and local touch. However, this may not be a concern for those prioritizing a larger, more established company.Overall, Access Answering Service is a solid choice for businesses requiring 24/7 live receptionist services, despite some reported issues with customer service.