This storage facility is well-represented by its 4.5-star rating across the board. Quality is consistently high, with staff being friendly and helpful, units being clean and secure, and a well-maintained facility. Pricing is competitive, with options for various unit sizes and flexibility in payment terms. The facility's innovativeness is notable, with a range of features and services catering to different customer needs. However, some issues with price hikes and customer service at certain times have been reported.Some reviewers praised the staff, citing their helpfulness and professionalism. Pam, in particular, has been mentioned as a standout employee. Chris has also received positive comments for his assistance. The facility's cleanliness and security have been highlighted as major strengths, with some reviewers even mentioning that it's one of the cleanest storage facilities they've encountered.On the other hand, some reviewers have mentioned issues with price hikes, with one reviewer feeling that the prices doubled over the course of 10 years. Others have reported difficulties in reaching staff or issues with customer service. However, these negative experiences seem to be relatively rare and often addressed by the staff.In terms of features and services, the facility offers a range of options, including climate-controlled units, a secure entrance, and easy online booking. The facility is also wheelchair accessible, making it convenient for customers with mobility issues.Overall, this storage facility seems to be a reliable choice for customers looking for a secure and well-maintained space. While some issues with pricing and customer service have been reported, the majority of reviewers praise the staff and the facility's quality.