This parking garage has been serving customers for over 22 years, striving to meet their parking needs. The location is wheelchair accessible, with a parking lot and entrance that are suitable for people with disabilities.The staff is friendly and responsive, as seen in the owner's response to a customer complaint. They take issues seriously and promise to improve their services.However, some customers have experienced problems with the parking system, including difficulties with the scanner and long wait times to exit the building. The garage is also quite expensive, but the quality of the services seems to be inconsistent.One notable issue is the lack of basic amenities such as restrooms, making it uncomfortable for customers to spend time in the garage. Some customers have also reported feeling unsafe in the area.The garage is open 24/7, making it convenient for customers who need to park their vehicles at any time. However, the website and phone number provided do not seem to be working properly, which may cause confusion for potential customers.Overall, while this parking garage has some strengths, such as its commitment to customer service and convenience, it also has some significant weaknesses that need to be addressed.