Trade-In
Upgrade With Less Unused Technology at Home
When a phone, tablet, computer or other device is replaced, trade-in can provide a practical way to move forward. Best Buy’s program evaluates eligible products according to current requirements and program terms.
A Straightforward Path From Old Device to New
Start by identifying the product and its condition, then review whether it is supported by the current trade-in program. Accurate details and an evaluation help determine the applicable value.
Prepare the Device Before You Trade
Back up important information and remove personal accounts before handing over a device. Bring the required item and accessories if requested so the evaluation can proceed smoothly.
Technology You May Be Able to Trade In
Eligibility depends on the product, condition and current program rules.
What Can Affect Trade-In Value
A careful description of the device helps set realistic expectations.
Working Condition
A device’s ability to power on and function can affect whether it qualifies and how it is valued.
Physical Condition
Screen damage, wear, missing parts and other visible issues may be considered during evaluation.
Model and Configuration
Exact model, storage capacity and configuration can influence the applicable program value.
Accessories and Completeness
Required components or included accessories may matter depending on the product and current program rules.
Make the Upgrade More Responsible
Data Protection
Back up files and remove personal information before submitting an eligible device for evaluation.
Account Removal
Sign out of cloud accounts and disable device locks so the product can be evaluated and reused appropriately.
Accessory Planning
Gather chargers, controllers, keyboards or other relevant components before beginning the trade-in process.
Upgrade Timing
Check current program details before shopping so you can understand how trade-in may fit into the purchase.
How the Trade-In Process Works
Identify Your Device
Record the product type, model, storage or configuration and general physical condition.
Check Eligibility
Review the current trade-in program to see whether the device category and model are supported.
Prepare and Evaluate
Back up data, remove accounts, reset the device and complete the required evaluation process.
Apply the Value
Follow the program instructions for using the assessed trade-in value toward an eligible purchase or next step.
ABOUT TampaBayTide
FOR BUSINESS